We have compiled this guide for those who are familiar with the steps of purchasing tickets but are curious about the tips and tricks that can make buying tickets even faster and smoother. If you would rather learn about the general steps of ticket purchasing, click the How to buy button below!
HAVE YOUR BANK CARD READY! Tickets must be purchased with a credit card at the time of transaction. Please ensure that your card is accessible, valid, and has sufficient funds available. Additionally, confirm that your online purchase limit meets or exceeds the total cost of your tickets. Be prepared for possible multi-step verification from your bank, so have all necessary tools (SMS, email, app) for identification ready at hand.
STAY FOCUSED! When shopping, it's crucial to enter your details and email address correctly. This is important because you'll receive order confirmations, payment receipts, tickets, and invoices via email. A simple typo in your email address can lead to significant inconvenience! It’s also wise to have your billing information ready so you have everything at your fingertips when completing your purchase.
AVOID ERRORS Whenever possible, purchase tickets using a desktop or laptop. This reduces the probability of errors when entering your information—especially since phone auto-correct may inadvertently change your email address. Plus, a larger screen provides a much clearer viewing experience.
BE PATIENT! When shopping alongside many other ticket buyers, you may need to wait in a queue before you can begin. Please exercise patience and avoid opening the webshop on multiple devices, browsers, or windows, as this will not expedite your wait and may actually create more queues. The key here is simply to be patient! Your position in the waiting room and the estimated wait time are approximate and may change frequently. Even if it occasionally fluctuates, rest assured that you are making progress!
Purchasing tickets for certain events can happen even without registration, but in many cases, you must register for a funcode.hu customer account to buy tickets. You can read about the benefits of registration below. It may happen that, for certain advantages (e.g., early access to tickets), you have already registered on the event organizer's website, but this is not the same as your funcode.hu registration. You need to create your own funcode.hu customer account to purchase tickets.
Before clicking on "Buy now" we suggest taking a look at the Pricemap on our webshop, for easy navigation. Be aware that the prices listed on the Pricemap are only for referance and may vary by chairs.
Selecting your seats by checking the box in the auditorium does not automatically reserve them for you. The seats will only be yours if you not only select them but also add them to your basket. After choosing your seats, be sure to click the "Add to Basket" button to secure them and prevent someone else from claiming them first! If someone else has already taken the seats, you'll receive an error message, and you will need to select another option.
The event organizer dictates how many tickets you can purchase in a single transaction. For certain events, this can be unlimited, but often it is the case that you can only buy four tickets at a time. Nonetheless, there is no restriction on the number of transactions, meaning that if you need more tickets than what the event organizer has set for a single transaction, feel free to make multiple transactions!
Registration is necessary to access important features, especially to keep you updated with vital information regarding your ticket, announcements from the event organizer, and any changes that may impact your ticket or the event. Make sure to register with an email address you regularly use!
Registration is simple and quick, and you can complete it either during or before your purchase. We’ll only ask for the information needed to process your ticket and provide you with all the details to enhance your concert experience. No spam, guaranteed!
An added benefit of registering is that all your tickets will be stored in one account. So, even if you can't locate your order confirmation in your emails, you'll still be able to download your tickets directly from your account.
Select by price Choose this option if you have no specific seating preference but know your price range. Our system will select the best available seats within your chosen price level and ensure that all tickets in the same order are seated together. In Hungarian: Árkategória választása
Select a section Choose this option if you know which section you want to sit in but don't have a preference for specific seats. Our system will select the best available seats in your section and ensure that all tickets in the same order are seated together. In Hungarian: Szektor választása
Choose specific seats Choose this option if you know exactly which seats you would like to purchase. Make sure to double-check the prices of your tickets, as they can vary by seat. In Hungarian: Válassz helyet
Select a general admission Choose this option if you would like to purchase a ticket for the standing area. Sometimes, this button may not be visible, indicating that standing tickets are no longer available. In such cases, we recommend checking back in our webshop later, as we are always working to release more tickets.. In Hungarian: Állóhely választása
You'll encounter these buttons when selecting a seat in the webshop, and they appear just as shown here. While they might look intimidating at first, they’re actually quite simple to use. Mastering them will make choosing the right seat much easier.
By clicking the button below, you can review the questions and our answers that we encounter most frequently. We have also prepared a separate selection from among these of the most popular questions for you. You are likely to find the answer to your question either here or, most certainly, in the FAQ topics, so it's worth going through them!
Questions regarding tickets
Does the name on the ticket matter? The name on the ticket (purchased through the official ticket seller) will not cause any problem at the entrance, where only the QR code will be checked. The only exceptions are artist VIP packages, where the owner must present a picture ID on-site. I misspelled my email address and haven't received my tickets. What can I do? Please send us the first 6 and last 4 digits of the bank card used for the purchase for identification to [email protected]. If the identification is successful, we will resend your order confirmation to the correct email address. Is there a possibility of getting a refund? There is no possibility of a refund on the tickets. Since tickets are non-nominable, you are free to transfer them to others. * Please be aware that we are not in partnership with any ticket resellling websites. *Except for artist VIP packages. Our Buyback service is offered for certain concerts. Click here for more info or send us mail to [email protected]. Is there a possibility of modifying my ticket? There is no possibility of subsequent modification of tickets. Since tickets are non-nominable, you are free to transfer them to others. * Please be aware that we are not in partnership with any ticket resellling websites. *Except for artist VIP packages. Do I need to print my ticket? It is not necessary to print out your ticket if you are able to show it on your phone at the venue. My payment was succesful, but I have not received my tickets. You can download your tickets from the order confirmation e-mail that you have received from Funcode by clicking the Letöltés/Download button. The e-mail might take a while to arrive, so we kindly ask for your patience. Alternatively, you can login to your account at https://ln.funcode.hu/login and download your tickets there. What does PLX mean? Artists and their teams set ticket prices, which may be fixed or adjusted over time according to supply and demand. PLX tickets give fans safe access to some of the best and most in-demand tickets, while enabling artists and other people involved in staging live events to price tickets closer to their true market value. These tickets are not part of a package, nor have any extra service attached to them. What does Limited View mean? It means the view of the stage can be limited by railing or cables. I received an invoice, did my payment not go through? The invoice that you have received, is simply a proof of your payment that we must send out to all our customers due to Hungarian regulations.
Questions regarding the webstore
I can't find any tickets in the desired category. If the ticket category you're looking for is sold out, you might want to consider selecting a different category. What steps should I take if the seating layout does not open or if I'm unable to purchase a specific ticket? If you encounter issues, we suggest deleting the cookies, the use of an incognito window and checking your internet connection. What should I do if my purchase transaction is interrupted while I am shopping? It's important to determine if the interruption occurred before or after payment. If it happened before payment, abandoned transactions are automatically canceled when the shopping cart expires, and tickets/seats are released. In this case, no action is needed from your end. If the interruption occurred after payment, please contact us at [email protected].
Questions regarding the concert
Does the concert have a minimum age limit? Tickets needed only above age 2. Children under 16 can enter only with adult chaperon (above 18). Please note that the show is not recommended for patrons under the age of 12 and for safety reasons, we suggest seated sectors for children. I have a chronically illness, can I bring in my medications/water/food? Please contact [email protected], as they will be able to give you an accurate answer. However, bringing in your medication is allowed, and one small (2dl) soft drink, a package of glucose candy or a sandwich should not cause any problems. (Just in case, it's good to have a doctor's note with you - even if it's just a picture) Do I have to be at the venue when the gates open? Of course, not. Once the gates open you can enter the venue any time. However, please note, that you can only enter with your ticket once.
The general regulations regarding attendance at events are announced by the event organizer and can be found on the event organizer's website. Please read this carefully before purchasing tickets. Detailed information about visiting highlighted major events will be sent via email in the days leading up to the concert.
The venue will have a designated area for wheelchair users. While wheelchair tickets cannot be purchased online, you can request one by contacting us at [email protected].
If you have any additional inquiries, please reach out to us at [email protected]. For questions regarding an existing purchase, kindly use the email address associated with your transaction and specify the exact event you are inquiring about.
Thank you for your attention! We trust that the information shared will assist you in purchasing your tickets effortlessly. Wishing you an amazing time at the concert!